ICT stands for Information Communication Technology. An ICT business analyst is a person who takes care of delivering IT-related software to optimize business processes. And meet the business goals. An ICT analyst works closely with the users to decipher the system requirements, develop system plans and documentation. Review and analyze the current systems. Then design and adapt the systems to meet users’ requirements. https://www.nativesdaily.com/importance-of-great-cx-consultancy-and-ict-business-analyst-for-organization-prosperity/