The physical location of the equipment under your care is important to establish. Those are sites. Each site may have one or more equipment installed.

Equipment may go out of service, new equipment may come in and get installed in their place – in the same site. A site grows to have a history: of visits, maintenance done, spares used. You may sell to one account but what you sell in multiple quantity may end up being installed in several sites. Under the same account.

Saleswah customer service CRM helps you maintain records per site, per equipment. All transactions, all visits, all history.